Terms and Conditions
1. Products & Pricing
All products are priced in GBP. We reserve the right to change pricing at any time.
Any promotions or offers will be clearly stated.
2. Orders
All orders are subject to availability. Once an order is placed, you’ll receive an email confirmation. Dispatch typically occurs within 3–5 working days.
3. Delivery
Delivery is included in the price for UK addresses. International shipping will be
calculated at checkout. We are not responsible for delays caused by the postal
service or customs.
4. Returns & Refunds
We accept returns of non-personalised, unused items within 14 days of receipt.
You must contact us before returning your item.
Refunds will be processed once the returned item is received and inspected.
Returns are not accepted on personalised or custom orders unless the item is faulty.
5. Intellectual Property
All content on this site, including the guided autobiography design, branding, and materials, is the intellectual property of Horn Legacy Productions Ltd and may not be copied or reproduced without written permission.
6. Privacy
Your data is secure and never shared with third parties without your consent.
Please see our Privacy Policy for full details.
7. Contact Us
For support, email: support@yourlifeyourstory.co.uk